Dell xps 9370 issues. The LED in front started blinking 2 amber and 7 white.
Dell xps 9370 issues 1 day ago · XPS 13 9370: Gnome software crashes with a segfault in Dell's 16. The audio seems not to work when I plug in and remove headphones or after it wakes from sleep mode. Oct 5, 2021 · @Lun13 I've seen and helped people on this forum with this issue multiple times. The LED in front started blinking 2 amber and 7 white. It was more than 26 hours on the charger, but it did not Sep 25, 2018 · Hi, we bought the XPS 9370 a week ago with Ubuntu installed. Charger got VERY hot when used. Learn how to use and troubleshoot issues related to Windows, input devices, LCD, drivers, webcam, networking, and more on your XPS 13 9370. Jan 21, 2020 · Dell XPS 9370 - chronic wifi connectivity issue Every time my XPS 13 9370 is awakened after being in sleep mode it disconnects from the wifi and no available networks are available. How to Troubleshoot Fan Issues. May 1, 2024 · For port locations, browse to the XPS 9370 Online Manual Page, and then touch or click PDF to the right of XPS 13 Setup and Specifications (see the Views section). I've read some other reports that clicking has stopped working entirely on other models, but not sure if thi Mar 8, 2020 · Hi there, I have a problem with my Dell XPS 13 9370 I bought it a month ago on Amazon Warehouse and it works fine, except I've been experiencing a weird problem which is puzzling me. Dell XPS 13 9370 System BIOS Need help with BIOS issues? Find a solution in Dell's BIOS troubleshooting and usage guide. Its vídeo adapter doesn't Support 4K display and simple software renderization (Excel sheets, Word docs and Acrobat pdf files) lags. Jun 10, 2023 · XPS 13 9370 starting problems. THanks very much. EXE - Dell website Oct 15, 2022 · Initially I also was unable to install SupportAssist as failing to update which I found on here is another common problem. Dec 3, 2018 · mine also has the same problem. It controls the keyboard, monitor, disk drives and other devices. to/2yVNEAt Oct 15, 2022 · Initially I also was unable to install SupportAssist as failing to update which I found on here is another common problem. Also, click the system link to update your bios. Selected Posts / Dell Community / Laptops / XPS / 9370-speaker issue; Start a Conversation 9370-speaker issue. 1. Dell needs to fix the update so it works without a complicated and dangerous workaround. The new chassis is smaller and lighter than past versions. It only occurs when coming out of sleep or hibernation. Feb 28, 2018 · Previously my killer 1435 on Dell XPS 9370 was only 30% to 50% of much older intel 7260 network adapter. 3 and is supported on Dell XPS 13 9370. against a bright light). Even when we do almost nothing, fans turn on and are extremely loud and annoying, this has to be a bug! Dec 28, 2023 · I've been encountering a persistent freezing problem with my Dell XPS 13 9370 running Windows 11. Dec 1, 2021 · Hello,My touchpad isn't working, it doesn't respond to my fingers movements. to/2yZwGkE . When starting or failing to start the small lamp in the front often shows a 3/1 yellow/white flash, indicating a CMOS battery failure. SupportAssist Jan 20, 2019 · Hi all- My XPS 13 9370 was having issues connecting to my Verizon FiOS 802. Sep 23, 2018 · Recently Bought an XPS 13 9370 Audio Issues Recently bought an XPS 13 9730 rose gold 4k model for university. I talked to Dell Support and updated all drivers and ran Dell Diagnostics (passed), but the trackpad issues remain. https://dell. After some research, I suspect that the issue might be related to C-States, I want to fix that prob Oct 9, 2018 · To attempt to fix the issue I checked that all drivers were installed at the latest versions (Oct 9th, 2018) and that the BIOS was the latest version (including some fan fixes, but it was already current). Jul 29, 2021 · Dell XPS 13 9370 System BIOS Need help with BIOS issues? Find a solution in Dell's BIOS troubleshooting and usage guide. My XPS 15-9550 also had issues (though different problems) that also came with a Killer wifi card, also solved with BIOS/driver update. This package contains the Dell system BIOS update for Dell XPS 13 9370 system that runs Windows operating system. The 4K screen is draining the battery so fast and the battery is dying in coupl Feb 28, 2018 · New XPS 13 9370 with the same issues reported widely with previous versions of the XPS 13 with Killer WiFi card namely very slow internet speeds at times and regular cut-outs. The 4K screen is draining the battery so fast and the battery is dying in coupl May 24, 2022 · Dell XPS 13 9370 System BIOS Need help with BIOS issues? Find a solution in Dell's BIOS troubleshooting and usage guide. Mar 6, 2018 · C:\ XPS_9370_X. I would have keyboard lights, but no video. &nb Aug 18, 2019 · I’ve spent many hours on the phone with tech support and have been told I’d hear back in 1-2 days from the escalation team as they were not able to resolve the issue. So I went here: to update my firmware, but there was an issue that I can not update it. This is the second XPS i'm buying in 2 years (9350 and 9370) and I hope these issues get resolved, otherwise I will refrain from using or recommending dell products. Feb 26, 2018 · FWIW my XPS 15-9560 had similar issues but was resolved via driver update. Drivers help and Oct 15, 2019 · Some less fan / heat issues using the Dell dock compared to the i-Tec dock, but the thunderbold dock / sleep issues are the same. Jul 15, 2018 · This is clearly an issue reproducible by many users. Choose the diags option. Charger was plugged in and while I was working the orange light at the front came on with a warning to plug the charger in (which it was). I have two other (slightly older) XPS laptops and they do not have this issue. Oct 21, 2018 · To run the diags start the computer and tap the F12 key. 5. 4. Support Assist. After the BIOS update is complete, system restarts again. But the problem is still there. Click the link below to download and update the latest bios version. Using diagnostics this reported that the battery was coming to end of its useful life which i accept is part of the slimline design for the XPS 13. I had the same issues as you. Oct 19, 2020 · I purchased my XPS 13 9370 is 2 yrs 2 months old. I had disabled panel self refresh which seems to solved the problem temporarily. Now after waking from sleep it's not finding any WiFi networks. I have Dell XPS 13 9370, I replaced the standard fHD screen as it was cracked with a touch screen. Mar 8, 2018 · Here's what worked for me with mh Dell XPS 13 9360. Dell sent replacement, which still gets quite warm (especially when battery is low), but not as hot. ) Sep 25, 2022 · HI I was wondering if anyone has solved this issue. The cursor behaves normally when using one finger on the trackpad. Diagnose an issue or test pc for your Dell XPS 13 9370. I'm having this same problem, where the computer will not automatically reconnect to WiFi. Feb 28, 2018 · I just want to say that I am having the same issue with my new Dell XPS 13 9370 laptop. The thing is it seriously lowers the battery time. " Jan 31, 2018 · I am also experiencing the annoying loud fan noise on my newly bought XPS 9370 The fan noise starts after booting, and continues even there is no task running Would appreciate if someone can give a fix to this problem. Since the upgrade, I have been experiencing a strange issue where the computer will freeze and become unresponsive for a few minutes at a time, and then suddenly start working again as if nothing happened. Today I was told I could pay for software support as it is a “coincidental” issue that it was returned with this problem and not Dells. The network name was showing up in the available networks list, but everytime I tried to connect to it Feb 26, 2018 · Just like the problems being experienced with NVMe drives not being recognized on the 9360s, perhaps the folks working on the 9370 could get some help from the 9365 folks. 0. 0_A00. Dec 6, 2018 · I have been having the same problem for weeks since BIOS update 1. According to further reading the 1. Apr 7, 2020 · My Dell XPS 13 9370 touchpad has problems clicking, but only on every other click or so. - Fixed the issue where the hard drive master password reset does not function. . Fyi Anker specifically recommends charging from a source that supplies 5 volts at 2 amps or more, and the vast majority of their battery packs do not support the USB Power Delivery spec, which means they need a USB port that can provide that under the "legacy" mode. I can put it back, but I am afraid it is only matter of time when it will fall out. Drivers help and Feb 27, 2019 · This package contains the Dell system BIOS update for Dell XPS 13 9370 system that runs the Windows operating system. Is there any new solution? Driver update?-- that helps with the cursor problem long term and does not compromise battery life. USB-C disconnecting USB-C is a great upgrade in the new Dell XPS 13 but it has an issue with intermittently cutting out. I tried it using power button, sleep button, also right from the menu, and everytime I choose sleep or hibernate, the screen turns off, but the fan keeps spinning and it just won't sleep. Aug 16, 2021 · Hi, my XPS 13, 9370 has had issues starting up. So I think it's just normal for Dell XPS systems to be hot. Aug 25, 2019 · I have changed my XPS 9370 disk to XG5 1T NVMe SSD by reinstall win10, after that I run the CrystallDiskMark and the Write speed is not close to the speed that XG5 1T can have(3000MB/2100MB). Feb 26, 2018 · The customer may report this issue as WiFi disconnect issue. Resources Description; My Dell. however, dell is entirely useless when it comes to drivers for the touchpad, because they are not available for download under the xps section for my model 9370. Z. This package contains the Dell system BIOS update version 1. Wifi is such an important, even vital, feature on a laptop nowadays, and the XPS is a beautiful machine. After some research, I suspect that the issue might be related to C-States, I want to fix that prob Oct 3, 2018 · Dell xps 13 9370 keyboard key problem After I press F3 in lower right corner, it doesn't go back and stays like it is on image. I tried everything mentioned here and my Killer driver version is 12. ;When it works it works wel Feb 26, 2018 · Just like the problems being experienced with NVMe drives not being recognized on the 9360s, perhaps the folks working on the 9370 could get some help from the 9365 folks. 04 Ubuntu operating system The following article provides information about an issue with Ubuntu 16. June 26th, 2023 17:00 Feb 28, 2018 · New XPS 13 9370 with the same issues reported widely with previous versions of the XPS 13 with Killer WiFi card namely very slow internet speeds at times and regular cut-outs. Centralized location for key Dell applications, help articles, and other important information about your computer. XPS 13 9370 wifi connection issues . Interesting. XPS9370 Drivers, Downloads and Manuals Learn how to use and troubleshoot issues related to Windows, input devices, LCD, drivers, webcam, networking, and more on your XPS 13 9370. Now I look after my laptop (still looks like new) and brought this Dell purely on the basis of the reputation of reliability and quality of DELL products and expected this to last more than 4 years given the price tag then. Drivers help and Dec 2, 2019 · My Dell XPS 13 9370 won't turn on, flashes 4 white then 2 amber. &nb Feb 28, 2018 · New XPS 13 9370 with the same issues reported widely with previous versions of the XPS 13 with Killer WiFi card namely very slow internet speeds at times and regular cut-outs. Oct 13, 2018 · Click the links below for resolving fan issues with your laptop. Replaced motherboard and performance issue. Any ideas how to tackle them? I'm really not happy with the situation. Oct 18, 2019 · DELL XPS 13 9370 Screen Woobling issue or problem Hello guys, i just want to post my disappointment with dell customer service. Oct 3, 2018 · Dell xps 13 9370 keyboard key problem After I press F3 in lower right corner, it doesn't go back and stays like it is on image. The led in front blinked orange. There is something wrong with the killer driver shipped with Dell XPS. Dell support places the main battery life in a laptop at 1 1/2 - 2 years old or so. It say "This drive is not supported with this application. usually this kind of problem is connected to the driver. After 1803 update and uninstalling Killer software as mentioned in step 3 worked flawlessly. Currently, the XPS 13 9370 seems to work fine with its current BIOS version 1. Also I had sleep issue, where your screen won't turn on after it went into sleep mode. Nov 30, 2018 · Hi all! I bought a new laptop (xps 9370) 3 weeks ago in the US. Not too sure about the towers though. Jun 20, 2018 · Same issue here. It is a shame that Dell chose such a defective wifi chip. They reply way slower compared to last time. This issue occurs when the dock is connected and then disconnected from the system. Jan 17, 2019 · I recently bought a laptop Dell xps ( 9370 ) 13inch 2018 model with 4K screen . dell offers some touchpad drivers for other xps models, but they are enclosed within an Dec 28, 2023 · I've been encountering a persistent freezing problem with my Dell XPS 13 9370 running Windows 11. Dell customer service so much after my warranty expired. Revealed at the Consumer Electronics Show (CES) in 2018, the XPS 13 saw a redesign of the XPS 13 chassis, the metal frame serving as the structural support for electronic components. I have updated the BIOS and various drivers as suggested by Dell support but nothing has worked. I have to run Windows diagnostics each time before it will connect to WiFi. I will run diagnostics next time the issue arises and post my finds here. Didn't solve my problem of the core temps getting high whenever battery was being charged. com Jun 13, 2022 · I have a Dell XPS 13 9370 laptop which has an issue with its LCD screen backlight. The battery has recently become unable to hold charge, and runs out of steam in less than 90 mins when not on AC. Feb 26, 2018 · I'd just like to chime in as well, I'm having the same issues with an XPS 13 9370, and it is a) an enormous letdown that this is actually happening on a 1000€+ notebook, and b) extremely frustrating that we haven't been given any info from Dell themselves over the past 2-3 months this topic has been opened. Feb 26, 2018 · Just installed the latest BIOS update on a XPS13 9370. The issue is observed with Killer 1435 WLAN module configuration on XPS 9370. Fan noise on Inspiron/XPS Notebook/Vostro Notebook/Mobile Precision/Latitude systems . On a side note, I just replaced an Intel 8260 with a Killer Wireless 1535 and had no problems with drivers swapping over. Killer 1435 wifi included. As Aug 7, 2019 · My XPS 13 9370 system seems like an old PC. 3 inch ultra-portable laptop made of aluminum and carbon fiber. But i ended up facing major problem . Oct 4, 2016 · 4. I installed a My Dell XPS l702x has had all these heat issues it's whole life with only an i5-2430m I think it has to do more with Dell and their cooling systems needs a complete overhaul with bigger faster fans. USB-C ports use DisplayPort natively for video output, and therefore USB-C to HDMI cables/adapters have to incorporate an active signal converter chip to switch that signal to HDMI. Looks like this means I have ram issues. Dec 18, 2020 · XPS 13 9370 can't sleep or hibernate Hi, I have this issue for some time now, I can't get the laptop to sleep or hibernation. The fix is easy - I just run Windows Network Diagnostic tool and it applies a fix to enable the wifi adapter. Hey, My DELL XPS has been facing issues right since I bought it and DELL refuses to do anything about it! - When I connect 1 External HDD (I have 5 External HDD and I have tried all) through a USB C/Thunderbolt HUB to any 1 of the 3 ports, it disconnects after trying to copy a few files from and to it. D. Posts. Feb 28, 2018 · New XPS 13 9370 with the same issues reported widely with previous versions of the XPS 13 with Killer WiFi card namely very slow internet speeds at times and regular cut-outs. Drivers help and Apr 12, 2022 · A few weeks ago, I started having problems with my LCD screen. 1 Message. Mar 5, 2025 · XPS 13 9370: Gnome software crashes with a segfault in Dell's 16. so, i have been contacting the dell customer service regarding to my case which are lose hinge, unstrength wifi signal and space bar key that intermittently not working when pressin the key on the corner of it. Y. I know, I should just stop buying these XPS w/ Killer modules Jul 8, 2018 · Can't speak to the 9370 specifically, but I do use Anker battery packs. Dell are aware and have a workaround until a patch is released. I then installed the Dell Power Manager: * Dell-Power-Manager-Service_DY59W_WIN64_3. The package addresses Intel Security advisories. 11ac 5GHz network. Feb 26, 2021 · XPS 13 2in1 9370 hinge problem I've got a pretty decent deal on this laptop, the only problem is that left hinge is not quite where it should be, so the screen is a bit to the left (as you can see in the photos). (I've got my computer set to hibernate after 60 minutes of sleep. The click function works to close or open windows when mouse is directed over exit "X" or enlargement. It was more than 26 hours on the charger, but it did not Jan 31, 2018 · My Dell XPS 13 9370 has just started experiencing the fan grinding (not high revving fan) issues. Mar 14, 2025 · XPS 13 9370: Gnome software crashes with a segfault in Dell's 16. Troubleshoot BIOS. ) it does type that letter but also types the letter from the row above. Feb 26, 2018 · I've got a recently purchased 9370 with the latest BIOS and Killer network adapter drivers. exe Where C is the drive letter of the USB device where the executable file is located and XPS_9370_X. Aug 8, 2019 · Troubleshooting for Dell XPS laptops. g. Ran a diagnostics which found an issue but the laptop ran out of power and shut down before I could find out the issue. I got that replaced as well as the CMOS. Mar 9, 2019 · I bought a 9370 i5 , 256gb last year (warranty expired). - Fixed the issue where the Dell Dock WD19 cable LED does not illuminate and the dock does not charge. I ran the diagnostic program and figured it was a battery issue. 6. The computer works perfectly with an external screen and you can see that the built-in display works (e. This is a code for an LCD cabling o Dec 28, 2022 · Dell XPS 13 9370 freezing issue on Windows 11 I have a Dell XPS 13 9370 that I recently upgraded from Windows 10 to Windows 11. It also notifies you about the warranty status, recommended accessories, and software updates if available. After trying out lot of other troubleshooting nothing worked. This is ridiculous. BIOS is a firmware that is embedded on a small memory chip on the computer's system board. It's just the backlight that's off. Or visit the Dell Product Support website and manually download the driver. I packed it out and started to charge it. Jun 19, 2021 · According to the Manufacturer (VisionTek) the VT4800 dock has two DisplayPorts version 1. I have attached a video of the problem. Jan 31, 2018 · My Dell XPS 13 9370 has just started experiencing the fan grinding (not high revving fan) issues. It starts fine but always ends up doing that. Also, run the support assist to determine if there are any issues. I even thought about buying a desktop computer instead since I'm barelly using the shiny XPS 9370 as a notebook because of those issues. 4 version of the DisplayPort should include support for Dual-mode for DVI. Oct 12, 2023 · My XPS keeps on shutting down everytime I start the laptop and log into my account. Identify and fix common problems with online dell diagnostics. See full list on windowsreport. 8. By reducing the Wi-Fi output to 75%, it stops this happening. 825. Jan 9, 2023 · Hi everyone, Since this afternoon I suddenly can't see the wi-fi icon on my dell xps 13 9370. For the Service Manual, browse to the XPS 9370 Online Manual Page , and then touch or click PDF to the right of XPS 13 Service Manual . I am scratching my head here. In the XPS 13 9370, the wifi card is May 17, 2019 · This package contains the Dell system BIOS update for Dell XPS 13 9370 system that runs Windows operating system. 0. That was Tuesday. Then we installed Windows 10 x64 Enterprise and connected the monitor Benq GW2765 (2K resolution) over Dell TB16 Dock Station Mar 11, 2025 · Learn how to use and troubleshoot issues related to Windows, input devices, LCD, drivers, webcam, networking, and more on your XPS 13 9370. 3. 3 week old XPS 13 9370. 04 crashing when you install or update the Gnome-Software on an XPS 9370 system. Apr 13, 2020 · Hey, so my girlfriend has a 9370 and I have a 9370 and both are facing fan problems. I also can't find a wireless adapter in the list of installed adapters. Recipients, callers, participants in various meeting software complain that they cannot he Jul 25, 2022 · Three months ago the hinge mounting points on my XPS 13 9370 failed, a very common issue on the XPS lineup, issue which also caused damage to the display assembly, motherboard, palmrest and bottom Oct 30, 2019 · My XPS 13 9370 (bought on march 2018) started to present these problems a couple of weeks ago:- If I try to restart the system, it gets stuck on a black screen, with the led blinking 2 amber and 1 Feb 14, 2020 · Dell XPS 13 9370 Keyboard issue - type ONE letter get a two letters Hi, Whenever I type a letter on my Dell Laptop's Keyboard from the main row (A,S,D,F,G etc. exe is the name of the downloaded file. I have a Dell XPS 13 9370 running Windows 10 Build 1903. &nb May 22, 2018 · I tried a USB mouse and never had any issues while scrolling. I've read some people have been able to just clean their existing Ram to solve similar prob Locate Dell apps Provides the list of Dell apps on XPS 13 9370. dorid3. 1 was issued on 2019-02-27. Jan 24, 2018 · I had recently bought dell xps 13 9370 and same problem with the rest of you. I've done all the recommended actions such as removing & reinstalling the latest KIller WiFi suite/drivers, ensuring Windows is up to date and updating to latest BIOS but Mar 9, 2019 · I bought a 9370 i5 , 256gb last year (warranty expired). Enhancements: 2 days ago · XPS 13 9370: Gnome software crashes with a segfault in Dell's 16. Sep 27, 2020 · Hello, After Windows 10 2004 feature update, microphone array produces very low volume in my XPS 13 9370. Fan troubleshooting. - Fixed the issue where the Kensington Dock SD5200T does not work. Drivers help and Dell XPS 13 9370 System BIOS Need help with BIOS issues? Find a solution in Dell's BIOS troubleshooting and usage guide. The system restarts automatically and updates the BIOS at the system startup screen. " I shared this with Killer support, and they replied: "Ah, so it is a Connected Standby (Dell calls it "modern standby") issue, just one that affects the 9370 and the 1435 specifically. Its very dissatisfied with Dell and they should shame on the product price, same level of MacBooks but largely below. Produced by Dell, the XPS 13 9370 is a 13. xps 9370 Drivers, Downloads and Manuals. carleo afem omloh znxnp qegg ciw cqpe pcxbl hxzm sfbpg cbsh obotcx iwzig gdqwwkpr fzyh